Question 1

Is browsing free?

Accepted Answer

Yes. Browsing and filtering are free.

Question 2

How do I save listings?

Accepted Answer

Tap the heart icon on a listing card. Without signing in, saved listings stay in this browser; when you sign in with your mobile number, they move to your account and sync across devices. Up to 50 listings.

Question 3

How do I contact a seller?

Accepted Answer

Use the "Message" button on the listing page. You can send up to 5 inquiries per day. Replies appear in the seller dashboard.

Question 4

Why is an SMS code required?

Accepted Answer

A one-time SMS code verifies real users and reduces fake requests. Your number is not shared with third parties.

Question 5

Is posting free?

Accepted Answer

Yes. All core features are free. Limits apply: up to 5 new listings per hour, 10 per day, and at most 5 pending review at once.

Question 6

How many listings can I post?

Accepted Answer

Up to 5 new listings per hour and 10 per day. At most 5 listings may await moderation at the same time. If you hit a limit, try again later or wait for review. See the Rules page for details.

Question 7

Why was my listing rejected?

Accepted Answer

Usually due to poor photos, inaccurate data, or prohibited content. Check the reason in your dashboard and resubmit.

Question 8

How do I apply for a business account?

Accepted Answer

Open Avtosalonlar → “Join” and submit your activity type, name, mobile number and company name. Once an admin approves it, your page goes live immediately. You can track the application from the same page.

Question 9

What is the difference between a Satıcı and a Distributor?

Accepted Answer

Both are Avtosalon (showroom) accounts. A Satıcı is a regular showroom. A Distributor is an official representative — its listings for represented makes show an “Official” badge. Either can mark a listing as “By order”.

Question 10

Is a business application paid?

Accepted Answer

No. Applying and business verification are free. For business questions, email businesses@avtoline.az.

Question 11

How many accounts per mobile number?

Accepted Answer

One account per mobile number. The same account lets you browse listings and publish your own. This keeps the platform trustworthy and secure.

Question 12

Can I delete my account?

Accepted Answer

Yes. Delete it from Personal info in your profile. If you have any in-progress activity (for example, an active listing or one under review), finish that first. Once everything is complete, you can delete your account.

Question 13

What data do you collect?

Accepted Answer

Phone, listing content, and usage stats. See Privacy Policy for details.

Frequently asked questions

For buyers

For sellers

For showrooms

Account & privacy